SHIPPING & RETURNS
SHIPPING POLICY
The shipping process is explained by our consultants, where it is indicated that the shipping charge is under the responsibility of the user, where he accepts that any incident that may occur with your shipment falls under the responsibility of the parcel company chosen and would proceed according to the guidelines of the same.
Likewise the shipping quotes are approximate, the actual cost would fall at the time of shipment, this would be notified by the means given to communicate with the customer. Barbosa will only keep personal information for commercial purposes related to your page, if you need to remove your personal information from our database please contact "joyeriabarbosa.aldama@gmail.com".
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RETURN & EXCHANGE POLICY
We are committed to service excellence in everything we do. As your satisfaction is extremely important to us, we will do everything in our power to promptly address your needs. Please review the following information and customer support if you have any questions or concerns.
Our return policy is very simple.
If the item has a manufacturing defect, it will be processed for return and exchange only if it is reported within 72 hours of delivery.
This guarantee applies only to orders placed on this website and in our physical store. We are so confident that you will be satisfied with your Barbosa product that we offer a 100% money back guarantee on all our products. If you are dissatisfied with your product, for any reason, we will refund your original purchase price. This offer does not include shipping charges paid at the time you place your order.
The warranty on Barbosa products will only be valid for 6 calendar months from the date of receipt of the product.
If you require further assistance please go to the contact page to collect your request and proceed to assist you.